I have been called from friends who purchased a new computer not knowing that it now comes with the new Microsoft Windows 8 operating system. Well the dilemma is that the interface is completely different than the interface that they are familiar with.
They think they have lost there files, icons and more.
My neighbor called me one day to say she lost her printer. Well, in fact, it wasn’t lost it was just somewhere that she had no idea where to find it.
Seniors, if you are having this same issue, feel free to send me a question and I will help you along. Don’t give up because there is always What Do You Have To Know to help you.